How Our Legal Framework Applies to You
Access to bijli app and its account features is conditional on the laws of your jurisdiction. We do not confirm legality on your behalf — that determination rests with you and your local legal context. Where access is permitted, your account is governed by the terms
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you accepted at registration, including rules around wallet transactions, session conduct, and account suspension. Payment activity through bKash, Nagad, and Rocket is subject to both our internal transaction policy and the terms of those payment providers. Disputes over wallet credits or debits follow a documented review
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path — you can raise a query through our account support channel and we will respond with the relevant transaction record. We reserve the right to restrict, suspend, or close accounts where terms are breached, where fraudulent activity is detected, or where continued access conflicts with
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applicable law. Account closures triggered by legal compliance are handled separately from standard support requests and may involve a longer review window. If your account is restricted, you will receive a notification with the reason and the steps available to you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.